Model-Driven Skills Assessment in Knowledge Management Systems

Abstract

Organizations need employees who perform satisfactorily in generic skills, such as teamwork, leadership, problem solving or interpersonal abilities, among others. In organizational environments, employees perform work that is not always visible for supervisors and, thus, they can hardly assess their performance in generic skills. By using a knowledge management system, the users are able to leave a trace of their activity in the system’s records. This research aims to address a computer supported assessment of the user’s generic skills from the perspective of Model-Driven engineering. First, a systematic mapping study is carried out to understand the state of the art. Second, a proposal based on Model-Driven engineering is presented and is then validated through an organizational learning process model. Our results are promising and we are able to conduct a scalable assessment based on objective indicators of the employee’s planning, time management and problem solving skills.