@misc{10498/8812,
year = {2001},
month = {1},
url = {http://hdl.handle.net/10498/8812},
publisher = {Cádiz: Universidad de Cádiz, Servicio de Publicaciones},
title = {The intricacies of the persuasive seller: The power of mitigation},
author = {Del Saz Rubio, Mª de los Milagros},
}