%0 Journal Article 
%A Villanueva González, Priscila Inés
%A Gaona Loredo, Javier
%A Ochoa Hernández, Magda Lizet
%A El Hichou Ahmed, Chaima
%T Artificial intelligence and well-being in Ibero–American organisations: trends, gaps and opportunities in happiness management research (2021–2025)


%D 2026
%@ 1536-5433
%U http://hdl.handle.net/10498/39896
%X Purpose – This study aims to systematically analyse the state of knowledge on happiness management and workplace well-being in Ibero–America during 2021–2025, within a context shaped by the post-pandemic period, accelerated digitalisation and the advance of technologies based on artificial intelligence.

Design/methodology/approach – A systematic review was conducted following preferred reporting items for systematic reviews and meta-analyses guidelines. The search was carried out in Web of Science using a bilingual search equation focused on happiness management, workplace happiness, emotional salary and workplace well-being. Inclusion and exclusion criteria were applied (period 2021–2025; journal papers; English, Spanish and Portuguese; Ibero–American context; and full-text availability), along with an additional criterion of geographical balance. The final sample comprised 15 papers, which were analysed from both bibliometric and thematic perspectives.

Findings – The evidence indicates that the field in Ibero–America is in a process of consolidation, with a concentration of scholarly output in Mexico, Spain and Portugal, and a predominance of cross-sectional quantitative studies using surveys and Likert-type scales, alongside a growing use of multivariate techniques (e.g. structural equation modelling). Thematically, the studies focus on determinants of workplace well-being and happiness and their relationship with performance, innovation and retention; and the integration of happiness management as a managerial approach linked to intangible resources (emotional salary, organisational justice and mental health). Regional, methodological (scarcity of longitudinal designs and mixed methods) and theoretical integration gaps persist.

Originality/value – It provides an up-to-date regional synthesis (2021–2025) that identifies patterns, thematic cores and gaps, and proposes a future agenda featuring emerging constructs such as “happy salary” and “digital happiness”, as well as the need for culturally adapted instruments for Ibero–American contexts.


%K Artificial intelligence
%K Happiness management
%K Workplace well-being
%K Workplace happiness
%K Iberoamérica
%K Systematic review
%K PRISMA
%K Digital transformation
%K Bienestar laboral
%K Felicidad en el trabajo
%K Revisión sistemática
%K Transformación digital
%K Inteligencia artificial
%K Gestão da felicidade
%K Bem-estar no trabalho
%K Felicidade no trabalho
%K Revisão sistemática
%K Transformação digital
%~ Universidad de Cádiz