Diverse Digital Responses to Loneliness in Older Adults: A Systematic Review from a Social Work Perspective

Abstract

In an interconnected world, loneliness is paradoxically emerging as a growing threat to health, is associated with an increased likelihood of illness, and is becoming one of the most frequent causes of death among older adults. Experts from various disciplines have identified the pressing need to address this phenomenon and see technology as a powerful ally in facing the challenge. Through technological innovations in communication and connectivity, solutions are being explored to mitigate loneliness and foster social inclusion. This study aims to comprehensively and methodically analyze and systematize previous research on loneliness focusing on the effectiveness of various information and communication technology solutions aimed at mitigating feelings of loneliness in older adults over 65 from a social work perspective. The results confirm that older adults who participate in prevention and/or intervention programs against loneliness supported by information and communication technology report positive differences. However, although levels of loneliness are reduced compared to levels at the beginning of the intervention, they are never eliminated.