RT journal article
T1 Do Products Respond to User Desires? A Case Study. Errors and Successes in the Design Process, under the Umbrella of Emotional Design
A1 Alonso García, María
A1 Pardo Vicente, Miguel Ángel
A1 Rodríguez Parada, María Lucía
A1 Moreno Nieto, Francisco Daniel
A2 Ingeniería Mecánica y Diseño Industrial
K1 product design
K1 design processes
K1 perception
K1 user behaviour
K1 evaluation
AB This article introduces a methodological approach to the evaluation of different industrial products according to Norman's approach and dimensions, focusing on a specific case study. The study also shows different possibilities to guide industrial designers during the design process in order to create products with high emotional value. For those, the case study was done with 330 target specific users, submitting nine prototypes (designed for different targets) to the user experience evaluation and product perception analysis. The evaluated proposals were selected from a total of 45. The results show the visceral, behavioural and reflective levels perceived by those users to whom each product is intended, as well as the target deviation within the design process. In this sense, the emotional response reveals the asymmetric character of perception according to Norman's dimensions.
PB MDPI
SN 2073-8994
YR 2020
FD 2020-08
LK http://hdl.handle.net/10498/23830
UL http://hdl.handle.net/10498/23830
LA eng
DS Repositorio Institucional de la Universidad de Cádiz
RD 06-nov-2026