RT journal article T1 I Quit! Effects of Work-Family Policies on the Turnover Intention A1 Medina Garrido, José Aurelio A1 Biedma Ferrer, José María A1 Rodríguez Cornejo, Vanessa María A2 Organización de Empresas K1 work-family balance K1 work-family policies K1 well-being K1 turnover K1 structural equation modelling K1 SEM AB The retention of key human resources is a challenge and a necessity for any organisation. This paper analyses the impact of the existence and accessibility of work-family policies on the well-being of workers and their intention to leave the organisation. To test the proposed hypotheses, we applied a structural equation model based on the partial least squares path modelling (PLS-SEM) approach to a sample of 558 service sector workers. The results show that the existence and accessibility of work-family policies directly reduce the intention to leave the organisation. Moreover, this relationship also occurs indirectly, by mediating the well-being that is generated by these work-family policies. We also analysed the moderating role that gender and hierarchy could have in the above relationships. In addition to the above theoretical implications, this study has practical implications. The findings show that employees with family and work balance problems experience lower emotional well-being, more health problems and eventually higher turnover rates. To avoid these problems, management must focus not only on the implementation of work-family policies but also on their accessibility, without subsequent retaliation or prejudice to employees. Additionally, management should pay special attention to female managers, given their greater difficulty in balancing work and family life. PB MDPI SN 1660-4601 YR 2021 FD 2021-02 LK http://hdl.handle.net/10498/24738 UL http://hdl.handle.net/10498/24738 LA eng DS Repositorio Institucional de la Universidad de Cádiz RD 10-nov-2026