RT journal article
T1 Business process management systems in port processes: A systematic literature review
A1 Martín Navarro, Alicia María
A1 Lechuga Sancho, María Paula
A1 Medina Garrido, José Aurelio
A2 Organización de Empresas
K1 Business process management
K1 BPMS
K1 workflow system
K1 backport terminals
K1 port
K1 literature review
AB Business Process Management Systems (BPMS) represent a technology that automates business processes, connecting users to their tasks. There are many business processes within the port activity that can be improved through the use of more efficient technologies and BPMS in particular, which can help to coordinate and automate critical processes such as cargo manifests, customs declaration the management of scales, or dangerous goods, traditionally supported by EDI technologies. These technologies could be integrated with BPMS, modernizing port logistics management. The aim of this work is to demonstrate, through a systematic analysis of the literature, the state of the art in BPMS research in the port industry. For this, a systematic review of the literature of the last ten years was carried out. The works generated by the search were subsequently analysed and filtered. After the investigation, it is discovered that the relationship between BPMS and the port sector is practically non-existent which represents an important gap to be covered and a future line of research.
PB Inderscience
SN 1741-9174
YR 2020
FD 2020-09-02
LK http://hdl.handle.net/10498/24831
UL http://hdl.handle.net/10498/24831
LA eng
NO INDESS. Universidad de Cádiz
DS Repositorio Institucional de la Universidad de Cádiz
RD 08-nov-2026