RT journal article
T1 Performance Analysis of Urban Cleaning Devices Using Human–Machine Interaction Method
A1 Alonso García, María
A1 García Sánchez, Ana
A1 Jaén Moreno, Paula
A1 Fernández Rubio, Manuel
A2 Ingeniería Mecánica y Diseño Industrial
K1 experience design
K1 product evaluation
K1 human–machine interaction
K1 service industries
K1 work productivity
K1 human performance
K1 human factors
K1 industrial design
AB Presently, several jobs require the collaboration of humans and machines to performdifferent services and tasks. The ease and intuitiveness of the worker when using each machinewill not only improve the worker’s experience but also improve the company’s productivity andthe satisfaction that all users have. Specifically, electromechanical devices used to provide cleaningservices require complex interactions. These interactions determine the usability and performance ofdevices. Therefore, devices must have appropriate ergonomic arrangements for human–machineinteractions. Otherwise, the desired performance cannot be achieved. This study analyzes theperformance of an urban cleaning device (pressure washer on a power take-off van) using human–machine interaction method. The method measures visceral and behavioral levels (set by Norman)and service times. Using these measurements, the usability of the pressure washer is determinedaccording to different factors that facilitate the operator’s well-being in the working environment.A pressure washer from Feniks Cleaning and Safety, Limited Company, has been studied. Sixteenerrors related to ergonomics, usability and safety were identified in this machine, which operates inmore than 40 locations in Spain. Therefore, this study provides valuable information on the usabilityand performance of pressure washers, as well as possibilities for improvement.
PB MDPI
SN 2071-1050
YR 2021
FD 2021-06
LK http://hdl.handle.net/10498/25291
UL http://hdl.handle.net/10498/25291
LA eng
DS Repositorio Institucional de la Universidad de Cádiz
RD 11-nov-2026