RT journal article T1 Relationship between work-family balance, employee well-being, and job performance T2 Relación entre conciliación trabajo-familia, bienestar del empleado y desempeño laboral A1 Medina Garrido, José Aurelio A1 Biedma Ferrer, José María A1 Ramos Rodríguez, Antonio Rafael A2 Organización de Empresas K1 Work-family balance K1 job performance K1 employee well-being K1 human resource management K1 work-family policies AB PurposeTo assess the impact of the existence of and access to different work-family policies on employee well-being and job performance.Design/methodology/approachHypothesis testing was performed using a structural equation model based on a PLS-SEM approach applied to a sample of 1,511 employees of the Spanish banking sector.FindingsThe results obtained demonstrate that the existence and true access to different types of work-family policies such as flexible working hours (flexi-time), long leaves, and flexible work location (flexi-place) are not directly related to job performance, but indirectly so, when mediated by the well-being of employees generated by work-family policies. In a similar vein, true access to employee and family support services also has an indirect positive impact on job performance mediated by the well-being produced. In contrast, the mere existence of employee and family support services does not have any direct or indirect effect on job performance.Originality/valueThis study makes a theoretical and empirical contribution to better understand the impact that of the existence of and access to work-family policies on job performance mediated by employee well-being. In this sense, we posited and tested an unpublished theoretical model where the concept of employee well-being gains special relevance at academic and organizational level due to its implications for human resource management. PB Emerald Group Publishing LTD SN 1012-8255 YR 2017 FD 2017 LK http://hdl.handle.net/10498/29833 UL http://hdl.handle.net/10498/29833 LA eng DS Repositorio Institucional de la Universidad de Cádiz RD 09-nov-2026