RT journal article T1 The technology paradox: Characteristics, causes and implications for IT management A1 Bruque Cámara, Sebastián A1 Medina Garrido, José Aurelio A2 Organización de Empresas AB The relationship between the implementation and development of information technology (IT) and improvements in business performance has been a matter of interest to professionals and researchers in Management since the 1980’s. Despite numerous studies that have attempted to determine the full impact of IT, no conclusive results have as yet emerged. This situation has been termed the productivity paradox or technology paradox of the new technologies. In this paper we define this phenomenon and propose some methods of analysis for detecting the kind of situations in which it occurs. Finally we propose an IT management model for use in companies. PB World Scientific Publishing SN 0218-7957 YR 2002 FD 2002 LK http://hdl.handle.net/10498/30041 UL http://hdl.handle.net/10498/30041 LA eng DS Repositorio Institucional de la Universidad de Cádiz RD 07-nov-2026