RT journal article
T1 Certification happiness management: An integral instrument for human resources management in post-COVID-19 era
A1 Ravina Ripoll, Rafael
A1 Foncubierta Rodríguez, María José
A1 López Sánchez, José Antonio
A2 HistoriaGeografía y Filosofía
A2 Organización de Empresas
K1 happiness
K1 well-being
K1 job satisfaction
K1 creative
K1 certificate
K1 human resource
K1 organisation
K1 innovation
K1 happiness management
K1 ISO
K1 TQM
K1 COVID-19
K1 stakeholders
K1 productive
K1 corporate social responsibility
AB Technological advance and its influence on organisations, their performance and their responses to the stakeholders has been the subject of continuous research. It entirely affects such organisations’ human capital, which will require being innovative and proactive. This can be achieved through happy human resources at work. Happiness and more efficient results constitute a well-argued binomial throughout the literature. Efficiency in organisations has been addressed, among other diverse approaches, byestablishing specific standards that have ensured the overall quality of their production/performance system. These standards are reflected into different certifications, extended and internationally recognised as quality symbols (ISO,TQM, etc.) However, and although all of them include human resource management, there is still no regulation at that level dedicated to the quality of performances by achieving a happy staff on their tasks. This work aims to reduce this gap, proposing the Certification Happiness Management (CHM).
PB Inderscience
SN 1740-0589
YR 2021
FD 2021-07-28
LK http://hdl.handle.net/10498/31290
UL http://hdl.handle.net/10498/31290
LA eng
DS Repositorio Institucional de la Universidad de Cádiz
RD 21-sep-2026