RT journal article
T1 Family firm succession in tourism and hospitality: an ethnographic case study approach
A1 Kallmuenzer, A.
A1 Tajeddini, K.
A1 Gamage, T. C.
A1 Lorenzo Gómez, José Daniel
A1 Rojas Vázquez, Álvaro
A2 Organización de Empresas
K1 succession
K1 ethnographic
K1 case study
K1 family business
K1 stewardship theory
K1 hospitality
AB Purpose - Grounded in stewardship theory, this study explores the motives, actions, and meanings of multiple stakeholders involved in an inter-family hospitality family firm succession. Design/Methodology/Approach - A longitudinal, ethnographic case study approach collects data from 15 in-depth interviews, one year of observation and a one-month on-site internship. Findings - Results show that a well-defined succession plan and the active involvement of the successor/s in the succession process would foster a strong stewardship commitment to the family business. Moreover, a clear and open communication strategy is required to strategically manage rivalry and competition among potential successors during an inter-family succession. Originality - The succession process of family firms remains an intensely discussed phenomenon, and despite its importance to the tourism and hospitality industry, the intersection between tourism and hospitality and family business literature is sparse. Notably, the tourism and hospitality literature lacks a multiple stakeholder perspective to holistically capture the motives, actions, and meanings of numerous stakeholders involved in an inter-family succession.
PB SHURA
SN 2043-6246
YR 2021
FD 2021-09-22
LK http://hdl.handle.net/10498/32260
UL http://hdl.handle.net/10498/32260
LA eng
DS Repositorio Institucional de la Universidad de Cádiz
RD 21-sep-2026