RT journal article T1 Exploring job satisfaction in fitness franchises: a study from a human talent perspective A1 Salazar Altamirano, Mario Alberto A1 Galván-Vela, Esthela A1 Ravina Ripoll, Rafael A1 Bello‑Campuzano, María Rubí A2 Organización de Empresas K1 Job Satisfaction K1 Fitness Club Franchises K1 Human Talent AB This qualitative study investigates job satisfaction and its impact on the performance of human talent in fitness clubfranchises in Mexico, based on six semi-structured in-depth interviews conducted in October 2023. The researchhighlights that internal communication is the primary factor influencing job satisfaction, followed by interpersonalrelationships and organisational climate. These findings imply that enhancing internal communication and fosteringhealthy interpersonal relationships can significantly improve employee well-being and job performance. Thestudy aims to understand job satisfaction from the human talent perspective, focusing on the factors that affect theirsatisfaction and performance. The insights gained can inform strategies to improve work life quality and industryefficiency in Mexico, serving as a benchmark for future research and a strategic tool for human resource managementin similar organisations. PB Springer Nature SN 20507283 YR 2024 FD 2024-09-25 LK http://hdl.handle.net/10498/33408 UL http://hdl.handle.net/10498/33408 LA eng DS Repositorio Institucional de la Universidad de Cádiz RD 09-nov-2026