RT journal article
T1 Work-family policies and perceived organisational support as drivers of well-being and satisfaction among employees in the tourism industry
A1 Biedma Ferrer, José María
A1 Medina Garrido, José Aurelio
A1 Bogren, Maria
A1 Almeida, Helena
A2 Organización de Empresas
K1 Tourism sector
K1 Organisational support
K1 Employee well-being
K1 Employee satisfaction
K1 Balance
K1 Family-friendly policies
K1 Work-family policies
AB This study investigated the effects of accessible work-family policies (WFP) and organisational support on job satisfaction mediated by employee well-being. Furthermore, it examined whether these relationships differed depending on employees’ gender and family responsibilities. The study involved 568 participants employed in the Spanish tourism industry, including front-line workers and managerial staff, with a similar proportion of male and female employees, nearly half of whom had family responsibilities. The valid questionnaires were analyzed using the PLS-SEM technique. The results highlighted the importance of organisational support and the accessibility of WFP in determining satisfaction in the workplace. While WFP accessibility had a residual effect, organisational support had a more substantial impact on overall satisfaction. Moreover, emotional and physical well-being (EWB, PWB) were crucial factors that directly influenced job satisfaction and mediated the relationship. The study revealed that family responsibilities and gender significantly shaped the relationships between organisational support, WFP accessibility, EWB, and PWB.
PB ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
SN 1368-3500
YR 2024
FD 2024
LK http://hdl.handle.net/10498/33521
UL http://hdl.handle.net/10498/33521
LA eng
NO Biedma-Ferrer, J. M., Medina-Garrido, J. A., Bogren, M., & Almeida, H. (2024). Work-family policies and perceived organisational support as drivers of well-being and satisfaction among employees in the tourism industry. Current Issues in Tourism, 1–19. https://doi.org/10.1080/13683500.2024.2381241
NO Plan Propio de la Universidad de CádizINDESS. Universidad de Cádiz
DS Repositorio Institucional de la Universidad de Cádiz
RD 09-nov-2026