RT journal article T1 Towards Public Value: the Impact of Supreme Audit Institutions on Financial Ombudspersons in Poland and Spain A1 Dobrowolski, Z. A1 Barrena Martínez, Jesús A1 Sługocki, W. A2 Organización de Empresas K1 Public value K1 Public policy K1 Auditing K1 Financial ombusdsperson K1 Supreme audit institution AB The article investigates the public value of supreme audit institutions by examining their role in assessing the effectiveness of financial ombudspersons in providing alternative consumer dispute resolution in financial markets. The article concludes that the impact of SAIs on the auditees’ accountability, often mentioned in the literature, is less significant than found in other research. The study calls for SAIs to reconsider their position in the public value chain. PB Springer Nature Link SN 1573-7098, 1566-7170 YR 2025 FD 2025 LK http://hdl.handle.net/10498/36456 UL http://hdl.handle.net/10498/36456 LA eng DS Repositorio Institucional de la Universidad de Cádiz RD 09-nov-2026