RT journal article
T1 Happiness management and turnover intention: sectoral differences in stress mediation effects
A1 Martínez-Arvizu, Orlando Josue
A1 Salazar Altamirano, Mario Alberto
A1 Galván-Vela, Esthela
A1 Ravina Ripoll, Rafael
A2 Organización de Empresas
K1 happiness management
K1 estrés laboral
K1 intención de rotar
K1 teoría JD-R
K1 análisis multigrupo
AB Talent retention and the reduction of work-related stress have become key challenges incontemporary organisational management. This study explores the impact of HappinessManagement on turnover intention, considering work-related stress as a mediating variable,and assessing differences between public and private sector employees. Based on the JobDemands-Resources (JD-R) theory, a quantitative, non-experimental, and cross-sectional designwas adopted. Data were collected via a structured online questionnaire from 414 employeesin Mexico. The data were analysed using Covariance-Based Structural Equation Modelling(CB-SEM) and Multigroup Analysis (MGA) to compare sectoral differences. The resultsshow that Happiness Management significantly reduces turnover intention both directly andindirectly by lowering work-related stress. These effects are more pronounced in the privatesector, where job instability makes employees more sensitive to workplace well-being. Incontrast, in the public sector, stress exerts a stronger influence on turnover intention, indicatingthat bureaucratic constraints and a lack of incentives may diminish the impact of happinessinitiatives. The findings highlight the importance of tailoring organisational strategies to theinstitutional context. Specifically, they suggest that private organisations may benefit more fromimplementing well-being initiatives, while public institutions should prioritise stress-reductionmeasures. This study provides empirical support for the integration of Happiness Managementinto strategic human resource practices and offers sector-specific insights to enhance talentretention and workplace well-being.
PB Universidad de Jaén
SN 1988-9046
YR 2025
FD 2025-06-12
LK http://hdl.handle.net/10498/36527
UL http://hdl.handle.net/10498/36527
LA eng
DS Repositorio Institucional de la Universidad de Cádiz
RD 09-nov-2026