RT journal article
T1 Workplace happiness, hopelessness, and  turnover intention: a gender-based  multigroup analysis in an emerging market
A1 Salazar Altamirano, Mario Alberto
A1 Martínez-Arvizu, Orlando Josue
A1 Galván-Vela, Esthela
A1 Ravina Ripoll, Rafael
A2 Organización de Empresas
K1 Workplace happiness
K1 Hopelessness
K1 Turnover intention
K1 Gender
K1 Conservation of resources theory
K1 Employee retention
K1 Wellbeing
K1 Job satisfaction
K1 Organisational commitment
AB Purpose – This study aims to examine the relationship between workplace happiness, hopelessness, and turnover intention, analysing how these emotional factors influence talent retention in Mexico’s integration into global value chains. Understanding workplace wellbeing in competitive and demanding environments is critical for organisational sustainability.Design/methodology/approach – Adopting a cross-sectional design, data were collected from 414 Mexican employees through online questionnaires and analysed using covariance-based structural equation modelling in Jamovi. The analysis tested the mediating role of hopelessness in the workplace happiness–turnover intention relationship and assessed whether gender moderates these effects.Findings – Workplace happiness significantly reduces turnover intention; however, this protective effect is weakened when employees experience high levels of hopelessness. Gender-based differences were also observed: women benefit more from workplace happiness in reducing turnover intention, whereas men are more strongly affected by hopelessness.Practical implications – The results emphasise the need for organisational strategies that foster emotional wellbeing and address gender-specific needs, particularly in companies where workforce stability is essential to maintaining operational performance.Originality/value – This research advances the conservation of resources theory by demonstrating the mediating role of hopelessness in the link between workplace happiness and turnover intention, while incorporating a gender perspective seldom addressed in this context. It also provides empirical evidence on the role of emotional wellbeing in sustaining workforce stability in firms engaged in global trade
PB Emerald
SN 1472-0701
YR 2025
FD 2025
LK http://hdl.handle.net/10498/37508
UL http://hdl.handle.net/10498/37508
LA eng
DS Repositorio Institucional de la Universidad de Cádiz
RD 09-nov-2026