RT journal article T1 Building ambidextrous organizations through intellectual capital: A proposal for a multilevel model A1 Fernández Pérez de la Lastra, Susana A1 García Carbonell, Natalia A1 Martín Alcázar, Fernando A1 Sánchez Gardey, Gonzalo A2 Organización de Empresas K1 Ambidexterity K1 Multilevel perspective K1 Strategic human resource management K1 Social processes AB Purpose: This paper proposes an alternative theoretical model to describe, from a multilevelperspective, the way in which ambidexterity is built across different organizational levels,through specific combinations of intellectual capital dimensions—human, social andorganizational capital.Design/methodology: In this study, main arguments from intellectual capital, strategic humanresource management (SHRM) and multilevel literature are integrated. The intellectual capitalliterature provides our model with the input (human capital), mechanisms (social capital) andthe infrastructure (organizational capital) required to create ambidextrous capabilities. Themultilevel perspective reveals the context in which ambidexterity is reached, and the SHRMprovide the model with the specific mechanisms (policies and practices) and conditions requiredby ambidexterity (HRM flexibility and horizontal fit).Findings: Although the literature widely recognizes ambidexterity as a potential source ofsustainable competitive advantage, the processes by which organizations complementexploration and exploitation activities still remain unclear. This study sheds some light on the analysis of these complex dynamics, explaining how ambidextrous capabilities can arise fromdifferent alternative combinations of human, social and organizational capital.Originality/value: The paper expands the extant literature in the field, describing differentpaths to achieving organizational ambidexterity. The configurational approach adopted addsvalue to the proposed model, as it helps to explaining alternative synergistic mixes ofambidextrous intellectual capital at different organizational levels. PB OmniaSciencie SN 1697-9818 YR 2017 FD 2017 LK http://hdl.handle.net/10498/38060 UL http://hdl.handle.net/10498/38060 LA eng DS Repositorio Institucional de la Universidad de Cádiz RD 09-nov-2026