RT journal article
T1 Artificial intelligence and well-being in Ibero–American organisations: trends, gaps and opportunities in happiness management research (2021–2025)
T2 Inteligencia artificial y bienestar en las organizaciones iberoamericanas: tendencias, carencias y oportunidades en la investigación sobre la gestión de la felicidad (2021-2025)
A1 Villanueva González, Priscila Inés
A1 Gaona Loredo, Javier
A1 Ochoa Hernández, Magda Lizet
A1 El Hichou Ahmed, Chaima
A2 Economía General
K1 Artificial intelligence
K1 Happiness management
K1 Workplace well-being
K1 Workplace happiness
K1 Iberoamérica
K1 Systematic review
K1 PRISMA
K1 Digital transformation
K1 Bienestar laboral
K1 Felicidad en el trabajo
K1 Revisión sistemática
K1 Transformación digital
K1 Inteligencia artificial
K1 Gestão da felicidade
K1 Bem-estar no trabalho
K1 Felicidade no trabalho
K1 Revisão sistemática
K1 Transformação digital
AB Purpose – This study aims to systematically analyse the state of knowledge on happiness management and workplace well-being in Ibero–America during 2021–2025, within a context shaped by the post-pandemic period, accelerated digitalisation and the advance of technologies based on artificial intelligence.Design/methodology/approach – A systematic review was conducted following preferred reporting items for systematic reviews and meta-analyses guidelines. The search was carried out in Web of Science using a bilingual search equation focused on happiness management, workplace happiness, emotional salary and workplace well-being. Inclusion and exclusion criteria were applied (period 2021–2025; journal papers; English, Spanish and Portuguese; Ibero–American context; and full-text availability), along with an additional criterion of geographical balance. The final sample comprised 15 papers, which were analysed from both bibliometric and thematic perspectives.Findings – The evidence indicates that the field in Ibero–America is in a process of consolidation, with a concentration of scholarly output in Mexico, Spain and Portugal, and a predominance of cross-sectional quantitative studies using surveys and Likert-type scales, alongside a growing use of multivariate techniques (e.g. structural equation modelling). Thematically, the studies focus on determinants of workplace well-being and happiness and their relationship with performance, innovation and retention; and the integration of happiness management as a managerial approach linked to intangible resources (emotional salary, organisational justice and mental health). Regional, methodological (scarcity of longitudinal designs and mixed methods) and theoretical integration gaps persist.Originality/value – It provides an up-to-date regional synthesis (2021–2025) that identifies patterns, thematic cores and gaps, and proposes a future agenda featuring emerging constructs such as “happy salary” and “digital happiness”, as well as the need for culturally adapted instruments for Ibero–American contexts.
PB Emerald Publishing Limited
SN 1536-5433
YR 2026
FD 2026-04
LK http://hdl.handle.net/10498/39896
UL http://hdl.handle.net/10498/39896
LA eng
DS Repositorio Institucional de la Universidad de Cádiz
RD 05-nov-2026