RT journal article T1 Community-Based Urban Storytelling and Documentary: The Potential of Digital Placemaking Tools A1 Fernández-Ossó Fuentes, Maria A1 Saenz de Santa María Torralba, Carlos A2 Marketing y Comunicación K1 digital placemaking K1 participatory documentary K1 place branding K1 digital storytelling K1 advertising communication K1 digital marketing AB This article examines the evolution of digital-era documentary practice, focusing onthe intersection of participatory documentary, digital storytelling, and digital placemaking. It investigates how digital technologies mediate the symbolic construction of a territory, shifting thecommunity’s role from passive subjects to active “filmmakers” and co-authors of urban narratives.The study addresses authorship, the role of mobile platforms in place branding, and ethical challenges like algorithmic bias and homogenisation. The research adopts a mixed-methods approach,utilising global questionnaires and semi-structured interviews with international experts (N = 27)in digital culture, place branding, and interactive media to ensure a comparative perspective. Resultsintroduce the “participatory city model”, where residents act as content producers, transforming placebranding from a top-down product into an organic narrative. Mobile apps serve as vital bridgesbetween physical and digital spaces, enhancing community attachment. The study identifies risksand concludes that effective digital placemaking must be a bottom-up process prioritizing authentic,diverse voices over “Instagram-worthy” curated images. PB Towarzystwo Naukowe KUL & Katolicki Uniwersytet SN 0137-4176 YR 2026 FD 2026-08-12 LK http://hdl.handle.net/10498/40162 UL http://hdl.handle.net/10498/40162 LA eng DS Repositorio Institucional de la Universidad de Cádiz RD 05-nov-2026