TY - GEN AU - Bocoya Maline, José AU - Calvo Mora, Arturo AU - Rey Moreno, Manuel A4 - Organización de Empresas PY - 2023 SN - 0025-1747 UR - http://hdl.handle.net/10498/31884 AB - Purpose: Drawing on resource and capability theory, this study aimed to analyze the relationship between the dynamic capabilities (DC), the knowledge management (KM) process (KMP) and results in customers and people. More specifically, the study... LA - eng PB - Emerald Publishing KW - Dynamic capabilities KW - Knowledge management KW - Customer results KW - People results KW - PLS-SEM KW - Mediation analysis KW - Predictive modelling TI - Predictive and mediation model for decision-making in the context of dynamic capabilities and knowledge management DO - 10.1108/MD-06-2023-0956 ER -