TY - GEN AU - Balderas Alberico, Antonio AU - García-Mena, Roberto Fermín AU - Huerta Gómez de Merodio, Milagros AU - Mora Núñez, Néstor AU - Dodero Beardo, Juan Manuel A4 - Ingeniería en Automática, Electrónica, Arquitectura y Redes de Computadores A4 - Ingeniería Informática PY - 2023 SN - 2405-8440 UR - http://hdl.handle.net/10498/33359 AB - Chatbots have arrived in higher education, and professors are trying to make the most of them. Typically, chatbots are used to help students learn academic subjects. In times of crisis, such as the COVID-19 pandemic, students who were not living with... LA - eng PB - Cell Press KW - Chatbot KW - Students KW - Emergency situation KW - COVID-19 TI - Chatbot for Communicating with University Students in Emergency Situation DO - 10.1016/j.heliyon.2023.e19517 ER -