TY  - GEN 
AU  - Jiménez García, Mercedes
AU  - Ruiz Chico, José
AU  - Peña Sánchez, Antonio Rafael
AU  - López Sánchez, José Antonio
A4  - Economía General
A4  - Historia, Geografía y Filosofía
PY  - 2022
SN  - 1528-008X
UR  - http://hdl.handle.net/10498/34134
AB  - This study aims to analyze three main variables of electronic
word-of-mouth (eWOM) – impact on bookings volume, main
attributes of client satisfaction, and best strategy for responding
to unfavorable opinions – in a traditional (TripAdvisor) and
a...
LA  - eng
PB  - Taylor & Francis
KW  - Airbnb
KW  - Tripadvisor
KW  - eWOM
KW  - online travel reviews
KW  - customer satisfaction attributes
KW  - complaint reponse strategies
TI  - Does Electronic Word-of-mouth Differently Influence Traditional Economy Vs. Collaborative Economy Tourist Accommodation? An Empyrical Study
DO  - 10.1080/1528008X.2021.1913692
ER  -