TY - GEN AU - Martín Navarro, Alicia María AU - Lechuga Sancho, María Paula AU - Szelągowski, Marek AU - Medina Garrido, José Aurelio A4 - Organización de Empresas PY - 2025 SN - 1546-5012 SN - 1546-2234 UR - http://hdl.handle.net/10498/36431 AB - This study investigates factors influencing employees' perceptions of the usefulness of Business Process Management Systems (BPMS) in commercial settings. It explores the roles of system dependency, system quality, and the quality of information and... LA - eng PB - IGI Global KW - Business Process Management Systems KW - BPMS KW - User Perception KW - System Quality KW - Information Quality KW - System Dependency TI - Is User Perception the Key to Unlocking the Full Potential of Business Process Management Systems (BPMS)? Enhancing BPMS Efficacy Through User Perception DO - 10.4018/JOEUC.364099 ER -