TY - GEN AU - Martín Navarro, Alicia María AU - Lechuga Sancho, María Paula AU - Szelągowski, Marek AU - Medina Garrido, José Aurelio A4 - Organización de Empresas PY - 2025 SN - 1463-7154 UR - http://hdl.handle.net/10498/39966 AB - Purpose – This research aims to evaluate the success of using business process management system (BPMS) as knowledge management system (KMS) by assessing user satisfaction and perceived usefulness. Design/methodology/approach – The study is based on... LA - eng PB - Emerald Publishing KW - Business process management system KW - BPMS KW - Knowledge management KW - KM KW - Knowledge management system KW - KMS KW - User satisfaction KW - Perceived usefulness KW - System use TI - The value of a business process management system for knowledge management: a user perspective DO - 10.1108/BPMJ-03-2025-0261 ER -