Distribution and Logistics Tools a Process Management Case Study

Abstract

The main idea of this case study is to understand what is the key ingredient for a just-in-time supply chain and compare the effectiveness of pull and push tools, introducing Kanban system in the process. The methodology used was the analysis of a case study article and a thesis case study of a company in the distribution sector that was optimized in September 2014 with the title “Just in Time Order Cycle Optimization (JIT): A logistical case study”. During our analysis, we highlighted some important aspects for the distribution sector, in this case, with the clear objective of achieving, in the JIT process, the complete elimination of losses, which always occur in a production process. For this, we check the Pull and Push processes as a way of trying to reach this end. For the company, given the number of stores and geographic dispersion, we clearly identified that the KANBAN system is capable of promoting the best experience both at the group level and in terms of customer satisfaction. The Kanban system provides great results when the production flow is distributed over time and in an organized manner, but always in short and quick interventions, but it is not always the most efficient when considering high demand volatility.